Contactar Esade

Managing people: the line manager perspective (MIP10002)

General information






S semester

ECTS Credits:


Teaching Staff:

Group Teacher Department Language
Jordi Quoidbach Dirección de Personas y Organización ENG



Previous Knowledge


Workload distribution

16hrs in class-work
2 hrs preparation outside of class


In the competitive global marketplace, finding, developing, and retaining talented people that will set your organization apart from the competition is hard - so much so that the media often refers to a current "war for talent".

In this course, you'll learn how to leverage insights from the Behavioral Sciences to recruit great people, inspire and motivate them, help them become better performers and happier colleagues. And ultimately, help your organization gain a competitive edge.

Course Learning Objectives

At the end of the course students should be able to:
1. Identify and question the most frequent myths and fads in HR management;
2. Develop an evidence-based approach to people management;
3. Understand the main differences between people and how to leverage them;
4. Understand the main drivers of motivation, performance, and happiness at work;
5. Understand the key differences between individual and team performance;
6. Master fundamental leadership and negotiation skills that will enable you to become a more effective manager.


1. Recruitment

myths in recruitment, selecting employees wisely, measuring personality and emotional intelligence

2. Motivation

myths and facts about motivation; how to motivate employees to increase satisfaction, happiness and performance

3. Performance Management

Do's and dont's of performance management; group versus individual performance

4. Negotiation

Fundamentals of negotiation for HR managers

Relation between Activities and Contents

1 2 3 4
short lectures        
class discussions        
case studies        
group projects        


We will follow a mix of short lectures, discussions, group activities and simulations.

General planning of the two days which may change as we go along (according to our speed and interest):

31/08 ? Morning (9:00 to 13:00)
- Introduction to Evidence-based management (Group exercise + debriefing)
- The Myths in Recruitment
- Who should we hire?
- Personality and emotional intelligence (+ Exercise: what's your personality?)

31/08 ? Afternoon (14:00 to 18:00)
- The Myths in Motivation Management (group discussion + case study)
- The new science of Nudging
- The secrets to employees' happiness (lecture + mini exercises)

01/09 ? Morning (9:00 to 13:00)
- The Myths in Performance Management
- From individual to group performance (Group simulation 1 + debriefing)
- The keys of group performance (Group simulation 2 + debriefing)

09/01 ? Afternoon (14:00 to 18:00)
- How to negotiate like a top manager? (Simulation + debriefing)
- Mini-Exam
- Warp-up

Assessment criteria

Given the intensive nature of this class, you will be evaluated on a simple pass or fail basis at the end of the course. The evaluation will take the form of a "mini-exam? ? a brief multiple choice questionnaire that will be conducted at the end of Day 2 ? that will assess whether you followed the class discussion and understood the key take home messages from the course. If you actively participated in the group simulations and paid attention to what we have been discussing over the 2 days of class, you should pass the course without any problem. Note that you can have your notes with you while responding to the questionnaire.


Will be provided on the first day of class

Timetable and sections

Group Teacher Department
Jordi Quoidbach Dirección de Personas y Organización