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Growth and Transformation in Retail and Franchise (BBA80015)

General information

Type:

OP

Curs:

1,2,3,4

Period:

S semester

ECTS Credits:

2 ECTS

Teaching Staff:

Group Teacher Department Language

Workload distribution

Lectures: 4.5 hours
Participatory sessions: 4.5 hours
Teamwork: 9 hours

COURSE CONTRIBUTION TO PROGRAM

In a changing environment in which new ways to reach consumers are changing traditional sales formulas, the retail channel has become increasingly important due to its ability to interact directly with consumers and the opportunities this represents. Understanding the challenges and opportunities stemming from retail growth processes, the fundamental formulas and strategies as well as how to manage cultural and organisational change is essential to ensure the success of the channel.

Course Learning Objectives

Based on a fundamentally practical focus consisting of analysing real case studies and resolving problems (¿challenges¿), students will learn to:
- Identify strategic alternatives to promote growth within the retail channel and address the associated challenges.
- Evaluate strategic options in turbulent settings.
- Understand the corporate change processes stemming from the company¿s growth in ever-changing environments.
- Become familiar with change management models, analysing them from a practical perspective.
-Identify and understand the key factors to ensure the success of corporate transformation processes.

CONTENT

1. Growth: Strategies and challenges

Introduction to retail development formulas: Franchises, corporate units and mixed models. Challenges and opportunities associated to the different formulas. Growth strategies: mergers, diversification, focus.

2. Management strategies in changing environments

Practical approach to the challenges and priorities stemming from a turbulent setting in growth-oriented organisations; leadership formulas.

3. Leading strategic change

Change: Academic models. Basic review of existing models and types of change. Models in practice: a review of the models based on their real application. identification of key levers in transformation processes and leadership tools to ensure success.

Relation between Activities and Contents

1 2 3
Growth formulas      
Strategic challenges: Mergers      
Strategic challenges: Diversification/focus      
Strategic challenges: Crises      
Change models      
Leading change      

Methodology

Lectures are open to participation by students and combine group exercises (challenges) which will be debated in class once the teams have resolved them.

ASSESSMENT

ASSESSMENT BREAKDOWN

Description %
Growth formulas 5
Strategic challenges: Mergers 20
Strategic challenges: Diversification/focus 20
Strategic challenges: Crises 20
Change models 15
Leading change 20

Assessment criteria

Class participation
Challenge resolution

Bibliography

Leading Change, John P. Kotter

Timetable and sections

Group Teacher Department

Timetable