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Communication Skills (M95094)

General information

Type:

 OB

Curs:

 1

Period:

 S semester

ECTS Credits:

 2 ECTS

Teaching Staff:

Group Teacher Department Language
Ed: 1 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Group Teacher Department Language
Ed: 2 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Group Teacher Department Language
Ed: 3 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Group Teacher Department Language
Ed: 4 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Group Teacher Department Language
Ed: 5 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Group Teacher Department Language
Ed: 6 Lola Martínez Rodriguez Dirección de Personas y Organización ENG

Course Learning Objectives

The objective of this course is to teach students the elements of effective and persuasive communication to enable them to achieve concise, effective communication in all modes, especially presentations and public speaking.

CONTENT

1. SESSION 1: Theatre Workshop

SESSION 1

- Taking the stage and developing personal presence
- The impact of your body and voice
- The power of Improvisation

2. SESSION 2: The Importance of Communicating Effectively

SESSION 2

The Importance of Communicating Effectively

- Understanding and developing ones individual style of communication
- Analysing different presentation styles from top leaders
- What the audience thinks of you as a leader
- Verbal and non verbal components
- Effective Communication and the Mehrabian chart
- Communication and Neurology: cerebral hemispheres
- Paralinguistics, Kinesics and Proxemics
- Practical exercises

3. SESSION 3: The art of Storytelling

SESSION 3

The art of Storytelling

- Storytelling
- Making your talk interesting and memorable
- Mastering the full range of communication techniques: empathy, authenticity, engaging audience, charisma, passion
- Stage presence: voice and body awareness
- How to deal with nerves

Power Point

- The do¿s and don¿ts
- Study of flow, transitions and rhythm
- Other presentation types: Pecha Kucha, Ignite

4. SESSION 4: Communicating Strategically

SESSION 4

Group Presentations

The cultural dimension of Communication:

- Analysing different presentation styles
- Differences in communication styles based on social and cultural elements
- Practical exercises

5. SESSION 5: Putting it all together

Final group Presentations

Wrap up

Methodology

The methodology is highly interactive, using impromptu exercises, role-plays, video illustrations, recordings on camera and group discussions. Feedback will be given as students participate in class and present in front of their peers.

ASSESSMENT

ASSESSMENT BREAKDOWN

Description %
Class Participation 30
Group Presentations 70

Assessment criteria

Your final course grade will be based on the assessment of both individual and group contributions. The final evaluation will be determined by two important elements:

1. INDIVIDUAL CLASS PARTICIPATION: 30%

The following guiding principles will be used in evaluating your class participation:

-Depth and Quality of contribution: A high-quality comment reveals depth of insight, use of evidence and consistency of argument. They need to be realistic and actionable.
-Value added feedback: Valuable feedback to your peers demands comments that are concise and clear, and that are conveyed with a spirit of involvement in the discussion at hand.
-Frequency refers to the attainment of a minimum quantity of contributions that is sufficient for the professor to make an assessment of comment quality. Excessive frequency of participation (claiming more than a fair share of "airtime") will decrease the overall evaluation of your class participation

When determining the class participation grade at the end of each class, the following questions will be asked:

-Were the points made relevant to the class discussion?
-Did the comments add to your peers' overall understanding of the situation?
-Did the participant go beyond simple repetition of case facts without analysis and conclusions?
-Were the concepts and arguments presented in a crisp, compelling and logically way ?
-Was the participant able to back up his/her argument(s) with relevant data?

2. GROUP PRESENTATIONS: 70%

Students will be given 2 assigned group presentations.

Detailed information on assignments will be given during the course.

Bibliography


- "Persuasive Presentations" by Nancy Duarte
- "Public Speaking for Success" by Dale Carnegie
- "Presenting to win: The Art of Telling your Story" by Jerry Weissman
- "The Nonverbal Advantage: Secrets and Science of Body Language at Work" by Carol Kinsey Goman
- "In the line of fire: how to handle tough questions...when it counts" by Jerry Weissman
- "Presentation Zen Design" by Garr Reynolds

Timetable and sections

Group Teacher Department
Ed: 1 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 1

Tuesday 2018/10/2 from 10:00 to 13:30.

From 2018/10/30 to 2018/11/13:
From Monday to Tuesday from 14:30 to 18:00. (Except: 2018/11/6 and 2018/11/12)

Thursday 2018/11/29 from 10:00 to 13:30.

Group Teacher Department
Ed: 2 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 2

Thursday 2018/10/4 from 10:00 to 13:30.

From 2018/10/31 to 2018/11/15:
From Wednesday to Thursday from 10:00 to 13:30. (Except: 2018/11/1, 2018/11/7 and 2018/11/14)

Friday 2018/11/30 from 10:00 to 13:30.

Group Teacher Department
Ed: 3 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 3

Wednesday 2018/10/3 from 10:00 to 13:30.

From 2018/10/30 to 2018/11/12:
From Monday to Wednesday from 10:00 to 13:30. (Except: 2018/10/31, 2018/11/5 and 2018/11/6)

Tuesday 2018/11/27 from 10:00 to 13:30.

Group Teacher Department
Ed: 4 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 4

From 2018/10/24 to 2018/11/6:
Each Tuesday from 14:30 to 18:00. (Except: 2018/10/30)
Each Wednesday from 10:00 to 13:30. (Except: 2018/10/31)

From 2018/11/14 to 2018/11/27:
From Tuesday to Wednesday from 14:30 to 18:00. (Except: 2018/11/20 and 2018/11/21)

Wednesday 2018/12/5 from 10:00 to 13:30.

Group Teacher Department
Ed: 5 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 5

Tuesday 2018/10/2 from 14:30 to 18:00.

From 2018/10/29 to 2018/11/19:
Each Monday from 14:30 to 18:00. (Except: 2018/11/5 and 2018/11/12)
Each Tuesday from 10:00 to 13:30. (Except: 2018/10/30)

Group Teacher Department
Ed: 6 Lola Martínez Rodriguez Dirección de Personas y Organización

Timetable Ed: 6

Wednesday 2018/10/3 from 14:30 to 18:00.

From 2018/10/31 to 2018/11/14:
Each Wednesday from 14:30 to 18:00. (Except: 2018/11/14)
Each Wednesday from 10:00 to 13:30. (Except: 2018/10/31 and 2018/11/7)

Wednesday 2018/11/28 from 14:30 to 18:00.