Designing Operations Systems

Group	Teacher	Department	Language
Year 2	Cristina Sancha Fernández	Operaciones, Innovación y Data Sciences	CAT, ESP

COURSE CONTRIBUTION TO PROGRAM

The course contributes to the programme by ensuring that students:
1. Master the basic language related to the business world, introducing the fundamental concepts and tools for Operations management.
2. Develop the necessary skills that enable them to form both a comprehensive and general vision of organisations and the environment in which they operate beyond their functional aspects.
3. Develop an analytical capacity and systemic vision of complex organisations in order to undertake business modelling and search for the best solution for an organisation when understood as a whole.

Course Learning Objectives

On completing this course students should:

1. Understand the Operations function as an area in organisations that transforms inputs into outputs and thereby generates value for the end customer.

2. Be familiar with the current focus on Operations management, which includes innovation, production, logistics and quality.

3. Learn how Operations can generate value in industrial and service companies through greater efficiency, quality, product and/or service innovation, etc.

4. Understand how to define an Operations strategy on the basis of a competitive strategy.

5. Be aware of the existence of methods and tools developed through research to solve problems and know how to use them.

6. Know how to model complex organisational systems and apply methods and tools that enable finding the optimal solution for planning problems in operations, service design and improvement and, finally, project planning and control.

7. Take full advantage of the results obtained and use them as the basis for management and/or strategic decision-making.

2. Application of knowledge to achieve results
1. Knowledge acquisition, comprehension and structuring
18. Teamwork and collaboration
4. Conveying information and/or knowledge

CONTENT

1. Introduction to Operations
2. Operations strategy in industrial firms
3. Operations strategy in service companies
4. Location-related decisions
5. Capacity decisions
6. Decisions to produce versus to buy (outsource)
7. Project management

1. Introduction to Operations

2. Operations strategy in industrial firms

3. Operations strategy in service companies

4. Location-related decisions

5. Capacity decisions

6. Decisions to produce versus to buy (outsource)

7. Project management

Relation between Activities and Contents

	1	2	3	4	5	6	7
Individual work (quizzes, exams, participation, etc.)
Group work

Description	%
Individual work (quizzes, exams, participation, etc.)	70
Group work	30

Assessment criteria

Marks on students' individual work represent 70% of their final marks for the class. This compenent can include quizzes, exams, written exercises and class participation.

Marks' on group activities represent 30% of their final marks for the class. These marks may vary based on peer evaluations.

Timetable and sections

Group	Teacher	Department
Year 2	Cristina Sancha Fernández	Operaciones, Innovación y Data Sciences

Timetable Year 2

From 2022/9/5 to 2022/9/16:
Each Monday from 10:45 to 13:15. (Except: 2022/9/12)
Each Friday from 8:00 to 10:30.
Each Thursday from 13:30 to 14:30. (Except: 2022/9/8)

From 2022/9/23 to 2022/10/6:
Each Friday from 8:00 to 9:00. (Except: 2022/9/30)
Each Friday from 8:00 to 10:30. (Except: 2022/9/23)
Each Thursday from 13:30 to 14:30. (Except: 2022/9/29)
Each Friday from 9:00 to 10:30. (Except: 2022/9/30)

From 2022/10/7 to 2022/10/14:
Each Friday from 8:00 to 9:15. (Except: 2022/10/14)
Each Friday from 9:15 to 10:30. (Except: 2022/10/14)
Each Friday from 8:00 to 10:30. (Except: 2022/10/7)

From 2022/10/21 to 2022/10/28:
Each Friday from 8:00 to 10:30. (Except: 2022/10/21)
Each Friday from 8:45 to 12:00. (Except: 2022/10/28)
Each Friday from 8:45 to 12:45. (Except: 2022/10/28)

From 2022/11/11 to 2022/12/1:
Each Friday from 8:00 to 9:15. (Except: 2022/11/11)
Each Friday from 9:15 to 10:30. (Except: 2022/11/11)
Each Friday from 8:00 to 10:30. (Except: 2022/11/18 and 2022/11/25)
Each Thursday from 13:30 to 14:30. (Except: 2022/11/24)

From 2022/11/28 to 2022/12/2:
Each Monday from 10:45 to 13:15.
Each Friday from 8:00 to 10:30.

From 2022/12/19 to 2022/12/21:
Each Monday from 12:30 to 13:30.
Each Monday from 11:15 to 12:15.
Each Wednesday from 8:45 to 12:45.
Each Wednesday from 8:45 to 12:00.

Type:	OBL	Curs:	2	Period:	S semester
ECTS Credits:	4 ECTS

Designing Operations Systems (2225.YR.002732.1)

General information

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ECTS Credits:

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Workload distribution