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Consumer Data Analytics (2235.YR.001417.1)

General information

Type:

OPT

Curs:

2

Period:

S semester

ECTS Credits:

3 ECTS

Teaching Staff:

Group Teacher Department Language
Year 2 Ioannis Evangelidis Marketing ENG

Previous Knowledge

Marketing Strategy: Participants in this course should be familiar with the basic concepts of marketing strategy: segmentation, targeting and positioning.

Business Statistics: Participants in this course should be familiar with the basics of statistics and hypothesis testing. This is the material that is typically covered in a business statistics course. Consumer Data Analytics is an applied course based on statistics, thus it requires a minimum of understanding of statistics.

Workload distribution

The distribution of your workload will be (roughly) as follows:
-Lectures and work during class: 40% of your work load
-Group assignments and feedback sessions: 30% of your workload
-Individual assignment: 30% of your workload

COURSE CONTRIBUTION TO PROGRAM

In the core marketing management course, you learned about the importance of market segmentation, targeting and positioning in formulating marketing strategies. But as a marketing strategist (whether a management strategy consultant, a brand manager or a Chief Marketing Officer), you would be faced with the key question: how does one implement these strategies in practice?

The industrial Internet is increasingly allowing firms to measure consumer data (e.g., usage data, preference data) as part of regular business, without a study. Large amounts of data are collected, stored and organized. Such "Big Data" can be easily retrieved today, visualized in a simple manner, and made available to marketing strategists.

"Consumer Data Analytics" will equip you with practical tools to leverage consumer and market data to implement marketing strategies and to aid you in making strategic decisions.

Course Learning Objectives

In this course, students will develop a working knowledge of data analytics. At the end of the course, students should be able to:
1) Ask the "right? questions from the data to generate marketing insights.
2) Use market measurement data to generate actionable answers about markets. How to segment customers? Who to target? How and where to position your product? How to map product design and market structure? How to price your product?
3) Understand when and how to apply methods such as regression analytics, cluster analytics, and conjoint analytics for market segmentation, targeting, pricing, and product design.
4) Discuss data analytics questions and results with the data scientists from their organization.

Note that this is NOT a market research course. At the end of the course students will NOT learn "how to conduct? a study and collect data about consumers and markets.

CONTENT

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Assessment criteria

Your course grade will be determined as follows:
-10% Course Engagement
-20% Group Assignment 1
-20% Group Assignment 2
-50% Final Individual Assignment

With respect to Course Engagement, you will be evaluated for your level of engagement in this course on a number of dimensions, including class attendance, class preparation, and class focus and pro-activity. For your group assignments, you will work in groups of 5-6 students. You will be asked to tackle a specific problem using some of the skills that you will acquire during class. Similarly, for your final individual assignment, you will be asked to solve a given problem using some of the skills that you acquired during class.

Bibliography

There is No Required Textbook for this Course. Any readings, notes, handouts, dataset or additional course material will be available through the course website.

However, if you are interested in learning more about the topics discussed in this class, I recommend the following materials:

General Reference Books on Data Analytics
1) Multivariate Data Analysis, 8th Edition (J. F. Hair, B. J. Babin, R. E. Anderson, W. C. Black)
2) Introduction to Machine Learning with Python: A Guide for Data Scientists (A. C. Müller, S. Guido)

Articles for Business and Management Experts
1) Lavalle, S., Hopkins, M. S., Lesser, E., Shockley, R., & Kruschwitz, N., "Analytics: The New Path to Value? (MIT Sloan Management Review)
2) Davenport, T. H., & Harris, J. G., "What People Want (and How to Predict It)? (MIT Sloan Management Review)
3) Henke, N., Levine, J., & McInerney, P., "You Don't Have to Be a Data Scientist to Fill This Must-Have Analytics Role? (Harvard Business Review)

Scientific Articles on Big Data
1) Varan, H. R. "Big Data: New Tricks for Econometrics? (http://people.ischool.berkeley.edu/~hal/Papers/2013/ml.pdf)
2) Fan, J., Han, F., & Liu, H. "Challenges of Big Data Analysis? (National Science Review, 1: 293-314, 2014: https://academic.oup.com/nsr/article/1/2/293/1397586)

Timetable and sections

Group Teacher Department
Year 2 Ioannis Evangelidis Marketing

Timetable Year 2

From 2024/1/29 to 2024/2/1:
From Monday to Thursday from 9:00 to 13:00.
Monday, Tuesday and Thursday from 14:00 to 18:00.