Global Operations (2235.YR.004706.1)

General information

Type:	OPT	Curs:	1	Period:	S semester
ECTS Credits:	3 ECTS

Teaching Staff:

Group	Teacher	Department	Language
Year 1	Annachiara Longoni	Operaciones, Innovación y Data Sciences	ENG

Globalisation refers to the various cultural, social, political economic and technological processes that can be translated into increased interactions between different and often remote locations the length and breadth of our planet.

Through globalisation, companies or other organisations develop a global influence by operating internationally. Globalisation is related to the ability to produce/provide products and services beyond the borders of the country of origin of the company in question.

Operations Management in a global context will discuss: the definition of Global Operations Strategy; the location of production centres in different parts of the globe; decisions regarding types of processes in each centre; the management of supplier networks; the development of innovation, enhancing the cultural elements of each country that facilitate innovation; the creation and management of support services in different geographical locations; the impact of operations on global sustainability.

1. To study Operations Management as the creator of global competitive advantage
2. To analyse how global and international companies can overcome geographical, cultural and organisational barriers, and leverage the strengths of production system networks to create value
3. To learn how operations should evolve in order to adapt to the dynamics of globalisation regarding the emergence of new competitors, technological changes and market variations
4. To study the different methods used by global businesses to manage operations and supply chains in different regions in order to maximise local strengths
5. To analyse how operational configurations affect growth prospects and how to align operational strategies with growth strategies
6. To study Operations Management in global service providers, in transactional as well as professional service companies

1. Topic 1. Global operations strategy

2. Topic 2.Process Design & Analysis

3. Topic 3. Global production networks

4. Topic 4. Global sourcing

5. Topic 5. Global distribution

6. Topic 6. Sustainability and global operations

The methodology is highly participatory and action-oriented. A combination of presentations and class discussions ¿ in constant interaction with students ¿ and analysis and discussion of cases allows a gradual implementation of the concepts introduced. The professor plays a dual role: presenting theoretical concepts and facilitating discussions.

In order for the subject to run smoothly, please note the following:

- Working in teams, students must discuss and analyse the case studies and prepare a report.

- Discussion of case studies and exercises will follow different structures (individual presentations, role-playing, group debate, etc.), so individual group members must come to class well-prepared.

- Content is not the only important thing. Every session should be seen as a management meeting where students will have the chance to improve their communication skills. Come well-prepared and learn from each other.

- Consistent, high-quality class participation is expected. Students will have the opportunity to express their ideas during the lectures and the discussions of cases and reading assignments. It is therefore essential that students complete the required reading assignments before each session.

ASSESSMENT BREAKDOWN

- De Toni, A. F. (2011), International Operations Management. Surrey (England): Gower Publishing.

- Errasti, A. (2013), Global Production Networks: Operations Design and Management, Second Edition. New York: CRC Press.

- Franz, P. and Kirchmer M. (2012), Value-Driven Business Process Management.The Value-Switch for Lasting Competitive Advantage. New York: McGraw-Hill.

- Van Mieghem, J.A. (2008), Operations Strategy. Principles and Practice. Belmont (USA): Dynamic Ideas.

Group	Teacher	Department
Year 1	Annachiara Longoni	Operaciones, Innovación y Data Sciences