The relational component in management: building interpersonal skills (2235.YR.015657.1)

General information

Type:	OPT	Curs:	1	Period:	S semester
ECTS Credits:	3 ECTS

Teaching Staff:

Group	Teacher	Department	Language
Year 1	Dimitra Doumpioti	Dirección de Personas y Organización	ENG

None

None

16 hour seminar

10 hours, approximately, of work outside class, which includes reading, watching short videos and exchange via public form.

This course addresses the relational dimension of management. It focuses on building interpersonal skills, essential at all times within professional contexts and beyond. Students will be introduced to a methodology that integrates the most influential, evidence-based models and tools in the field of psychology and human behaviour, enabling them to effectively engage with others, form working relationships, create positive work environments, resolve complex interpersonal equations, as well as protect themselves and employ constructive defense mechanisms when facing adverse situations.
The objective of the course is to underline the centrality and importance of the relational component in management and provide students with the kind of skills that are most-sought out by organizations. Given that the subject-matter of this seminar is human relationships, the know-how acquired in this course will be, to a large extend, applicable to other "key" interpersonal contexts, and may help students to enhance interpersonal and personal wellbeing in other areas of their lives.

The course aims for students to be able to:
- Gain a broad and scientific view of the interpersonal dimension of management
- Understand the main components and dynamics of human relationships
- Learn to analyze, understand and intervene in complex interpersonal situations
- Acquire a greater awareness of themselves in relation to others
- Develop skills that promote one's own and others' wellbeing
- Learn to how to protect themselves within adverse or interpersonally challenging environments, and how toxic situations can be transformed into constructive interactions.
- Build skills and a know-how on strengthening their position, confidence and aptitude in interpersonal terms.

1. Introduction to Interpersonal Skills Human behaviour, communication axioms, and the workings of human systems

2. On Value, Autonomy and Connection The interplay between the I and the WE: primary dynamics within human systems

3. Interpersonal Martial Arts On how to preserve the I within complex interpersonal contexts

4. Interpersonal Fine Arts On optimally functioning systems

5. Individual management styles Understanding ones own's impact: the realities we create within us and around us

6. Managing vulnerability The primary component to mastering management

7. Reality shaping On effective interpersonal intervention

The course is highly practical and interactive. Theory will be practiced and experienced at all times. Methodology will involve:
- Reading relevant material and watching short videos and recordings
- Public forum on key ideas and topics before each class.
- Presentation of main theoretical concepts in practical, experiential ways.
- Role-plays of different interpersonal situations as a means to deepen understanding of the theory and how it is useful to "unlock? interpersonal potential or to resolve conflict.
- Group discussions.
- Analysis and review of films excerpts.
- Analysis and review of real cases

- Deci, E. L., and Ryan, R. M. (2008). Self-Determination Theory: A Macrotheory of Human Motivation, Development, and Health, Canadian Psychology Vol. 49, No3, 182-185.
- Doumpioti, D. The Story of WE. (2021), pp. 9-26, 185-221.
- Kets de Vries, M.F.R (2001). Creating Authentizotic organizations: Well-functioning individuals in vibrant companies. Human Relations, 54 (1), 101-111.
- Vaillant, G. E. (2003) Aging Well: Surprising Guideposts to a Happier Life from the Landmark Harvard Study of Adult Development. New York: Little, Brown and Company.
Happiness: Ted Talks - Harvard Studied People For 75 Years And Learned This...... 01Nov15 - YouTube
- Watzlawick, P., J. Beavin, Bavelas, and D. D. Jackson. (1967). Pragmatics of Human Communication.New York: W.W. Norton.

Group	Teacher	Department
Year 1	Dimitra Doumpioti	Dirección de Personas y Organización